lr44 Privacy Policy
We are committed to protecting your personal information and your right to privacy. This policy explains exactly how lr44 handles your data.
At lr44, we take your privacy seriously. This Privacy Policy outlines the types of personal information we collect from players and site visitors, how that information is used, and the measures we take to keep it secure. By accessing or using the lr44 platform — including our website, mobile interface, and all associated services — you acknowledge that you have read and understood this policy.
This policy applies to all users of lr44, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh. lr44 is intended for adults aged 21 and above only. We do not knowingly collect data from individuals under the age of 21.
Our Privacy Commitments
Information We Collect
Personal Information We Collect
When you register for an account, deposit funds, place bets, or contact our support team at lr44, we may collect the following types of personal information:
- Full name, date of birth, and gender (provided during account registration)
- Contact information including mobile number and email address
- Device information such as IP address, browser type, and operating system for security and fraud prevention
- Transaction data including deposit amounts, withdrawal requests, and payment method references (bKash, Nagad, Rocket, Upay, etc.)
- Gameplay records including game history, bet amounts, wins, and losses for responsible gaming monitoring
How We Use Your Information
lr44 uses the personal information collected from you for the following purposes. We process your data only where we have a lawful basis to do so:
- Account creation and management — to register your lr44 account and maintain your player profile securely
- Payment processing — to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfers
- Service improvement — to analyse gameplay patterns, optimise platform performance, and improve user experience for Bangladeshi players
- Responsible gaming — to monitor player activity and identify potential signs of problem gambling, in accordance with our Responsible Gaming policy
- Security and fraud prevention — to detect suspicious activity, prevent unauthorised account access, and protect the integrity of games
- Customer support — to respond to your queries, complaints, and requests efficiently through our support channels
How We Share Your Information
lr44 does not sell, trade, or rent your personal data to third parties. We may share limited information with trusted partners only where strictly necessary:
- Payment processors and financial institutions — for the sole purpose of completing transactions (e.g., bKash, Nagad, Dutch-Bangla Bank, BRAC Bank)
- Game software providers — such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi, who may receive anonymised session data to ensure fair play and RNG compliance
- Legal and regulatory authorities — where we are legally required to disclose information in response to a lawful request, court order, or to prevent illegal activity
In every case, we require our partners to handle your data in a manner consistent with this Privacy Policy and to apply appropriate security measures. We do not authorise partners to use your data for their own independent marketing purposes.
Cookies and Tracking Technologies
lr44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in between sessions, and understand how you interact with our platform. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit the functionality of lr44 features. We do not use third-party advertising cookies that track your behaviour across unrelated websites.
Data at a Glance
| Data Type | Retention Period |
|---|---|
| Account registration data | For the duration of account activity and up to 5 years after account closure |
| Transaction and payment records | Minimum 5 years for financial compliance and audit purposes |
| Customer support communications | Up to 3 years from the date of the interaction |
| Device and session logs | Up to 12 months for security and fraud monitoring purposes |
Data Security Measures
lr44 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, or destruction. All data in transit is protected by SSL/TLS encryption. Sensitive account data is stored on encrypted servers with restricted access controls. We perform regular security audits and vulnerability assessments to maintain the integrity of our systems.
Despite these measures, no method of data transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security. In the unlikely event of a data breach that affects your rights and interests, we will notify you in a timely manner through the contact details on your account.
Data Retention Policy
We retain your personal data only for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. When data is no longer required, we securely delete or anonymise it.
Please refer to the Data at a Glance table above for specific retention periods by data category. If you close your lr44 account, your identifiable data will be deleted or anonymised within a reasonable period, except where retention is required for legal or compliance reasons.
Your Rights as a User
lr44 respects your rights in relation to the personal data we hold about you. As a registered player, you have the following rights, which you may exercise at any time by contacting our support team:
- Right to access — you may request a copy of the personal data lr44 holds about you
- Right to rectification — you may request that we correct any inaccurate or incomplete data
- Right to erasure — you may request that we delete your personal data, subject to legal and compliance requirements
- Right to restrict processing — you may request that we limit how we use your data in certain circumstances
- Right to withdraw consent — where data processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing
Third-Party Services and Links
The lr44 platform integrates with third-party services — including payment gateways, game software providers, and analytics tools — that may collect and process their own data independently. These service providers operate under their own privacy policies, and lr44is not responsible for their data practices.
Our platform may display informational references to sports events and games. These do not constitute external website links. lr44 does not operate any social media accounts linked from this site, and we do not receive data from social platforms about your browsing activity on lr44.
Children's Privacy and Age Restrictions
lr44 is strictly an adult platform. Our services are intended exclusively for users who are 21 years of age or older. We do not knowingly collect, solicit, or retain personal information from individuals under the age of 21. If you are a parent or guardian and believe that a minor has provided personal information to lr44, please contact us immediately at [email protected] and we will take prompt action to delete that information from our records.
Age verification is part of our KYC process. Any account found to belong to an individual under the age of 21 will be suspended immediately, all funds will be returned where applicable, and the data will be securely deleted in accordance with this policy.
Changes to This Privacy Policy
lr44 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or service offerings. When we make material changes to this policy, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered players via their account email address.
Your continued use of the lr44 platform after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you remain informed about how we protect your personal data.
Contact Us – Data Protection
If you have any questions, concerns, or requests regarding this Privacy Policy or the way lr44 handles your personal data, our data protection team is available to assist you. We are committed to resolving all privacy-related queries promptly and transparently.
You can reach our data protection team by email at: [email protected]
Our support team operates 24/7 and will acknowledge your request within 48 hours. Complex data access or deletion requests are typically resolved within 30 days in accordance with applicable data protection standards.
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